Privacy Policy

Terms of Use Policy

Who is responsible for managing my information? 

This Privacy Policy describes how we collect and use your Personal Information when you visit the site. We are responsible for collecting and adequately managing any personal information you submit. We will keep your details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy. Throughout the site, the terms “we,” “us,” and “our” refer to Haji Ukay Ukay.

What information about customers do you collect?

We collect information to provide better services to all those with whom we deal, such as;

  • Personal information, including name, mobile or phone numbers, and email address
  • Demographic information, including age, gender, and location
  • Banking information on your credit card or debit card as a payment method to process your orders.

How do we use your information?

The information you give can be used in many ways, such as:

  • Complete a payment transaction or return initiated by you.
  • Send an e-mail receipt or text message.
  • To personalize repeat visits to our website
  • Maintaining records of customers’ purchase history and activity
  • Manage our loyalty or rewards program.
  • Fraud Check and Risk Management
  • To let you know about other products and services you may be interested in. 
  • Handles client service requests.

How do you store and protect the information you have collected?

We work hard to safeguard our site and any information we hold against unauthorized access, modification, disclosure, or destruction. Particularly in reviewing our information collection, storage, and handling practices, including physical security measures, to protect against unauthorized access to systems. However, we cannot guarantee the safety of your information submitted to our site, and any transmission is at your own risk.

How can you access and update your information?

You can view and modify your personal, demographic, and payment information through our site. You can also access your previous confirmed or cancelled orders with ease.

How do we use cookies?

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. It helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. It may prevent you from taking full advantage of the website.

Who has an access to your information? 

We share your personal information to our employees, group of companies, legal and professional advisors on the basis of our instructions and in accordance with our Privacy Policy and any other appropriate confidentiality and security measures.

Our website may include links to other websites. However, once you have used those links to leave our site, you should note that we have no control over that other site. Therefore, we cannot be responsible for the protection and confidentiality of the information you provide when you visit such sites and such sites are not covered by this Privacy Statement.

How do we update this privacy policy?

Our Privacy Policy may change from time to time. We will post any changes to the Privacy Policy on this page, and if required, we will provide a more visible notice.

Whom can you contact if you have queries about this privacy policy?

Please submit any questions, concerns, or comments about this Privacy Policy or requests concerning your personal information by email to support@Hajiukayukay.com.

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